Terms and Conditions
1. Hedgerow Stitching. com is a website operated by Hedgerow Stitching ( "us", or "we") located in North Cornwall in UK.
1.3 In order to make purchases on our website the customer must be over 16 years of age.
1.4 Hedgerow Stitching reserves the right for any image, writing, errors on the page, such as description, technical specifications, prices and price adjustments. In case of incorrect price for an item ordered, Hedgerow Stitching will inform the customer of this and await the customers approval of the corrected price before proceeding with the order.
1.5This Website and all its content is owned by Hedgerow Stitching. This means that everything on the website may not be copied or used without prior written consent of Hedgerow Stitching.
2. Online Policy
By agreeing to these Terms and Conditions, you may not use our products for any illegal or unauthorised purpose, including but not limited to copyright laws. You must not transmit any virus or code of a destructive nature. A bread or violation of any of the Terms will result in the termination of your services.
3. Services & Price Changes
Hedgerow Stitching reserves the right to change the prices go our products without notice. Hedgerow Stitching reserves the right to modify or discontinue the service without notice at any time . Hedgerow Stitching will not be liable to you or any third party service for modification , price change, suspension or discontinuance of the service.
4. Changes to Terms and Conditions
We may update this policy periodically. For significant changes we will notify you by posting a prominent notice on our website indicating when it was most recently updated. Please review this Terms and Conditions Policy from time to time to stay updated on any changes. Your continued use of our website after any changes to the Terms and Conditions means you accept the changes.
5. Contact Information
Communication between the Customer and Hedgerow Stitching.com occurs via e-mail to : .
Terms and Conditions last updated 1st May 2021
Privacy & Safety
Hedgerow Stitching ("us","we" or "our")operates the website.
You are always welcome to contact us if you have any questions or comments.
1. When to we collect your data?
We collect your data when you :
. purchase our products
. communicate with us using our contact us page
. sign up for our newsletter
. send us pictures or any other information
. when you engage with us on social media, either by mentioning, or tagging us or by contacting us directly.
2. What data do we collect?
. Your contact information, your name, your address, mobile or telephone number, your email.
. Your IP address and how you use our website.
. Purchase details including your choice of payment and transaction number.
. Your order history.
. Customer service information, all communication and/or correspondence between you and our customer contact page.
. If you are browsing our website we may collect your IP address or other device identifier, browser type, time zone setting, browser plug in types and versions, operating systems and platform and other portable device information.
3.Data we do not collect or process
. Wix Payments, Adyen B.V. and Stripe: Visa and Mastercard and American Express: Stripe policy
. Paypal - Paypal Privacy Statement
4. Why do we collect your personal data?
Once you have provided your personal information to us, Hedgerow Stitching.com, we will us this information for the purposes and with the support of the legal basis set out below:
. in order to fulfil our agreements with you as a customer, handling and delivering your order.
. to be able to handle customer service issues, questions about products, returns, and complaints.
. in order to meet the requirements of tax and accounting legislation.
. to process additional data such as photos, videos and other media, only where you participate in these.
. to send our news letter and promotional material- only in cases where you give your consent to it.
. to create and maintain a customer account- only in cases where you have created an account.
5. Who do we share your personal data with?
. We sometimes need to confirm your personal data with payment service providers in order to prevent financial fraud or identity theft.
6. How long do we store your data?
. We will keep your data as long as they are needed for the purposes for which your data was collected and processed or required by laws and regulations.
. We store your personal data, that you have submitted during your account registration on our website or your registration for our newsletter for two years from your last login or until the time when you ask us to remove your account. You can at anytime unsubscribe from our newsletter.
. We store your personal data during the production and delivery of products.
.In the case of collecting personal data for the purposes of campaigns or promotions, we only store the data for a long as necessary to fulfil our obligations to the participants.
7. Analysis Tools
We use information contained in cookies in order to facilitate the use of our site and to adapt the website to your needs. We recommend that you do not disable your browser from accepting cookies, as it will prevent you from moving freely from page to page and from taking advantage of all the features of the Hedgerow Stitching website.
You can set or amend your web browser controls to accept or reject cookies. If you choose to reject cookies, you may still use our website and some services, however your access to some functionality and areas of our website or services may be restricted substantially.
9. What are your data protection rights?
We at Hedgerow Stitching always want to be transparent about how we process your information. At any time you have the right to:
. Access - If you wish to gain access to your personal data processing, you have the right to request access to your data via an extract form the register. The request must be submitted in writing and signed by you.
. Recification - If the data is incorrect or incomplete, you are entitled to have the data rectified, with the restrictions that follow from legislation.
.Erasure - You may request erasure of your information to the extent that is in accordance with applicable law and in accordance with entered into agreements with you and we will always do our best to accommodate your erasure request.
. Restrict processing - You have the right to restrict the processing of your personal data under certain conditions, such as for direct marketing or profiling if you oppose such processing. You also have the right to revoke a given consent at any time and to refuse different types of marketing.
. Object to processing - You have the right to object to our processing ( eg: if any of the information collected is incorrect).
. Data Portability - You have the right to ask us to transfer certain pieces of your personal data we have about you to another company or organisation, if this is secure and technically feasible. This right applies to personal data processed only by automated means and on the basis consent or of fulfilling a contract. Your request to exercise your rights as listed above will be assessed given the circumstances in the individual case. Please note that we may retain and use your information as necessary to comply with legal obligations and enforce our agreements.
Hedgerow Stitching assures that assures that we taken all administrative, technical and physical measures to protect your personal data against accidental, unlawful or unauthorised destruction, loss, access, disclosure or use.
11. Links to other websites
For your convenience and information, our website may provide links to other sites that may be operated by companies to affiliated with Hedgerow Stitching. These companies may have their own privacy notices or policies, which we strongly suggest you review.
This Policy shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
If you have any questions you can contact us at any time by sending a message to: .
The cookies we set
1. Account related cookies
We use these cookies for the management of the sign up process and general administration. These cookies are usually deleted when you log out, however in some cases they may remain afterwards to remember your site preferences when logged out.
2. Email newsletters related cookies
This website offers newsletters and cookies may be used to remember if you are already registered.
3. Orders processing related cookies
This website offers e- commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so we can process it properly.
4. Forms related cookies
When you submit data through a form such as those found on contact pages cookies may be set to remember your user details for future correspondence.
We may update this policy from time to time. If we make significant changes we will let you know but please regularly check this policy to ensure you are aware of the most updated version.
This policy was last updated on 1st May 2021.
If you have any questions you can contact us at any time by sending a message to:
Please get in contact with us at: to discuss your enquiry.
- Credit / Debit Cards